First Line Support: Retailers
The first line of support for ImmersionRC products, whether it be a technical question, or a repair issue, is always our network of retailers.
The combination of local-language, compatible time-zone, and close proximity to the customer make this the preferred solution.
Peer Support: Forums
The fast growth of the FPV hobby was due partially to the multiple online forums which support FPV.
If a quick search doesn’t turn up an answer, post a question. Peer support at any time of day or night is often the fastest way to get questions answered.
ImmersionRC has a worldwide team of experts who monitor selected forums, and can assist with any equipment-related question.
The forums that we monitor include:
ImmersionRC Hub – Our Facebook Group
FPVLab
RCGroups.com, FPV subforums
Support Hub
For warranty support which retailers cannot handle, or equipment repair due to the occasional crash, please feel free to access our support hub. Knowledge-base articles are provided for common problems/questions, and you may open a ticket which will be handled by our expert support staff
