First Line Support: Retailers

The first line of support for ImmersionRC products, whether it be a technical question, or a repair issue, is always our network of retailers.

The combination of local-language, compatible time-zone, and close proximity to the customer make this the preferred solution.

Peer Support: Forums

The fast growth of the FPV hobby was due partially to the multiple online forums which support FPV.

If a quick search doesn’t turn up an answer, post a question. Peer support at any time of day or night is often the fastest way to get questions answered.

ImmersionRC has a worldwide team of experts who monitor selected forums, and can assist with any equipment-related question.

The forums that we monitor include:
FPVLab – Our preferred forum
RCGroups.com, FPV subforums

repairs@immersionrc.com

For warranty support which retailers cannot handle, or equipment repair due to the occasional crash, the repairs@immersionrc.com email address is the place to go.

P.S. Please remove dirt and grass before shipping to reduce weight 🙂